Norfolk Seaside Escapes Cookie Policy

This cookie policy explains how Norfolk Seaside Escapes uses cookies and similar technologies on our website.

Our website is built using Lodgify. We use Lodgify to operate the website and support direct bookings. We use Stripe to process payments for direct bookings. We use an Elfsight reviews widget to display reviews from platforms such as Airbnb, Booking.com, Vrbo and Facebook.

We use, or may use, Google Analytics to understand how visitors use our website. We also use, or may use, Google Ads and Meta/Facebook Pixel to measure the performance of paid advertising campaigns that we run on platforms such as Google, Facebook and Instagram.

We do not display third-party adverts on our website.

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember preferences, improve user experience, measure website performance, and support certain marketing activities.

Similar technologies, such as pixels, tags and scripts, may also be used to store or access information on your device.

We use cookies and similar technologies to make our website work properly, support direct booking functionality, process booking payments securely, keep the website secure, remember your cookie preferences, display third-party features such as our reviews widget, understand how visitors use our website, and measure the performance of any paid advertising campaigns we run.

Some cookies are essential for the website to work. Others are optional and will only be used where they are enabled on our website and where any required consent has been given.

Strictly necessary cookies are needed for the website to work properly. They may support page navigation, website security, direct booking functionality, payment processing, fraud prevention, and remembering your cookie choices.

These cookies cannot usually be switched off through our website because the website may not work correctly without them. You may be able to block them through your browser settings, but some parts of the website may then not work properly.

Strictly necessary cookies may be set by Lodgify, Stripe, or other providers needed to operate the website and process bookings.

Functional cookies allow the website to provide enhanced features.

Our website uses an Elfsight reviews widget to display reviews from platforms such as Airbnb, Booking.com, Vrbo and Facebook. This widget may use cookies or similar technologies to display review content, measure views, support widget functionality, or connect with the relevant review platforms.

If you do not allow functional cookies, some embedded features may not display or work correctly.

Analytics cookies help us understand how visitors use our website. This may include information such as which pages are visited, how people find the website, what devices are used, and how visitors move around the site.

We use Google Analytics to help us understand website performance and improve the website, our services and the customer experience.

Analytics cookies are not essential for the website to work. They will only be used where they are enabled on our website and where any required consent has been given through our cookie banner.

Marketing cookies and similar technologies may be used to measure the performance of paid advertising campaigns that we run through services such as Google Ads, Facebook and Instagram.

For example, these tools may help us understand whether someone clicked on one of our adverts and then visited our website, made an enquiry, booked a free consultation, or completed a direct booking.

We do not use these cookies to display third-party adverts on our website.

Marketing cookies and tracking technologies are not essential for the website to work. They will only be used where they are enabled on our website and where any required consent has been given through our cookie banner.

We use Google Analytics to understand how visitors use our website and to improve our website, services and customer experience.

Google Analytics may collect information about your device, browser, approximate location, pages visited, time spent on the website, and how you arrived at the website.

We use this information to understand website performance and visitor behaviour.

Google Analytics cookies are optional. They will only be used where they are enabled on our website and where any required consent has been given.

We may use Google Ads to promote Norfolk Seaside Escapes and measure the performance of our paid advertising.

Google Ads may use cookies, tags or similar technologies to measure conversions, such as enquiries, consultation bookings or direct bookings that happen after someone clicks on one of our adverts.

Google Ads cookies and tracking technologies are optional. They will only be used where they are enabled on our website and where any required consent has been given.

We may use Meta/Facebook Pixel to measure the performance of paid advertising on Facebook and Instagram.

Meta/Facebook Pixel may help us understand whether someone visited our website or completed an action after seeing or clicking one of our adverts.

Meta/Facebook Pixel is not used to display third-party adverts on our website.

Meta/Facebook Pixel and similar tracking technologies are optional. They will only be used where they are enabled on our website and where any required consent has been given.

We use Stripe to process payments for direct bookings.

Stripe may use cookies and similar technologies for payment processing, fraud prevention, security and related payment services.

These cookies may be necessary to complete a booking payment and protect against fraud.

Stripe processes information in accordance with its own privacy and cookie policies.

Our website is built and hosted using Lodgify.

Lodgify may use cookies and similar technologies to operate the website, support direct booking functionality, manage website security, and provide website and booking services.

Some Lodgify cookies may be strictly necessary for the website and booking process to work correctly. Other cookies may depend on the features enabled on the website.

We use an Elfsight reviews widget to display reviews from platforms such as Airbnb, Booking.com, Vrbo and Facebook.

Elfsight and the relevant review platforms may use cookies or similar technologies when the widget is displayed or used. These technologies may support widget functionality, display review content, measure views, or connect with the relevant third-party platform.

If you do not allow functional cookies, the reviews widget may not display or work correctly.

Our website may include a button or link to book a free 30-minute consultation through Microsoft Teams or a Microsoft booking service.

If you click this link, you may be taken to a Microsoft website or service. Microsoft may use its own cookies and process your information in accordance with its own privacy and cookie policies.

We may use an email marketing platform in the future to send occasional marketing emails to people who have agreed to receive them, or where the law allows us to contact existing customers about similar services.

If we add an email marketing platform that uses cookies, tracking pixels, or similar technologies on our website, we will update this cookie policy.

Email marketing will be explained in more detail in our privacy policy.

Our website may include links to external websites, including local recommendations, attractions, restaurants, services or other useful resources.

These websites are not controlled by Norfolk Seaside Escapes. If you click an external link, that website may use its own cookies and process your information in accordance with its own privacy and cookie policies.

We are not affiliated with these websites unless clearly stated.

When you first visit our website, you may be asked to accept, reject or manage non-essential cookies.

You can change your cookie preferences at any time by using the cookie settings tool on our website, where available.

You can also manage or delete cookies through your browser settings. Blocking some cookies may affect how the website works.

Where available, our website cookie banner allows you to choose whether to accept or reject optional cookies.

Strictly necessary cookies are always active because they are needed for the website to work.

Functional, analytics and marketing cookies will only be used where they are enabled on our website and where any required consent has been given.